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Olivia Bennett

The Top Digital Marketing Trends 2024: What Consumers Want and What to Expect in 2025

Digital marketing has always been fast-paced, but as we move through 2024, we're witnessing seismic shifts that every brand needs to adapt to. From content fatigue to AI advancements, consumer expectations are higher than ever. In this blog post, we’ll explore the biggest digital marketing trends of 2024, what consumers are subconsciously demanding, and how your business can prepare for 2025.


1. Short-Form Content Is King.

We’ve all heard it: "Content is king." But in 2024, it’s not just any content—it’s short-form, snackable content. As consumers are overwhelmed by the constant influx of media, they crave quick, digestible information. Platforms like TikTok, Instagram Reels, and YouTube Shorts have cemented the dominance of short-form videos, with 91% of businesses incorporating video into their marketing strategies this year alone (Mintel).




What's The Big Deal Behind Short-Form Content?

- Attention Spans Are Shrinking.

Users are swiping and scrolling faster than ever before. Internet users now only have an attention span of just 8 seconds. That's smaller than a goldfish! How are you giving them easily digestible and equally as interesting content to keep them engaged and get your story told?

- Higher Engagement.

Bite-sized videos tend to lead to higher interaction rates. TikTok alone reported that users spend an average of 95 minutes a day on the app in 2023, and this trend is expected to grow.

- It's Versatile & Shareable.

Quick videos are easier to share across platforms, boosting organic reach. Think about how many times you send your friends a funny video or inspo post. If your business was able to engage with your audience in ways where people not only want to like it, but share it, imagine how much your business can expand!


OK. I get it. So, What Can I Do?

Take a breath and press record. Step in front of the camera, or get your product on camera. Create short, simple, 15-30 second videos that quickly deliver value to your audience in one way or another. Whether it's a product demo, a quick tip, or a funny meme, get to the point fast. To enhance your strategy, use AI tools to generate engaging headlines, optimize captions for SEO, or even give you ideas on what to talk about to engage your target demographic. Social media algorithms favor videos with higher engagement, so these efforts will pay off.


2. Consumers Are Looking for Personalized Experiences.

How many times have you talked about a product and jokingly (but seriously) made the remark, "great, now I'm going to get ads about this.". In 2024, consumers expect brands to know them better. Personalized marketing isn't just a nice-to-have—it's essential. Users know that their online behavior is being monitored to an extent, so leverage it to the customer's advantage. Give them the type of content they'll actually want to see. From personalized email campaigns to dynamic ads that adapt to user preferences, personalization can significantly boost engagement and conversions.


How Personalization Works

- AI-Powered Personalization: AI tools can analyze consumer behavior to deliver tailored recommendations in real-time. By analyzing past purchase history and online behavior, AI tools suggest products and services that align with the user’s preferences.

- Behavioral Targeting: Platforms like Google and Meta (Facebook/Instagram) are refining their algorithms to target users based on past interactions and preferences. A well-executed re-targeting campaign can increase conversions by as much as 70%.


How To Implement Personalization Into Your Brand Strategy

Start small. Use email automation tools that segment your audience based on purchase history and interests. From there, expand into dynamic advertising, where ads adjust to match the consumer’s behavior. AI-driven platforms like Mailchimp and HubSpot are some of my faves. They make it easy to automate personalized campaigns.


3. AI and Automation Advance Marketing.

The rise of AI tools in digital marketing has been one of the most exciting & controversial developments within the past few years. In 2024, AI is set to revolutionize how marketers craft campaigns, engage customers, and analyze data. Instead of thinking of AI as a job-overtaker, think of it as a personal assistant that can help you take your brand to the next level.


The Power of AI in 2024

- Content Generation: AI writing tools such as ChatGPT and Jasper can create engaging content at scale, allowing marketers & businesses to focus more on strategy.

- Predictive Analytics: AI can forecast consumer behavior, allowing businesses to adjust their strategies in real-time based on market trends.

- Chatbots and Customer Service: AI chatbots can now handle up to 80% of customer service interactions, freeing up human agents (such a bizarre statement!) for more complex queries.


How to Use AI in Your Marketing Strategy

If you haven’t yet, start integrating AI tools into your content creation process. Whether it’s using AI to write blog posts or creating AI-powered ads that dynamically adjust, these tools can drastically improve efficiency. Additionally, investing in predictive analytics (predictive AI) will allow you to anticipate consumer trends before they peak.


4. Influencer Marketing Isn’t Going Anywhere.

Influencer marketing continues to grow, with global spending on influencers expected to reach $35 billion by the end of 2024. As consumers place more trust in influencers, especially micro-influencers, brands are focusing on building long-term partnerships rather than one-off deals.


What’s Changing in Influencer Marketing

- Micro-Influencers Are On The Rise: Consumers tend to trust micro-influencers (those with 10,000-100,000 followers) more than mega influencers or celebrities. They have a more engaged audience, leading to higher conversion rates.

- Authenticity Over Perfection: Why the micro-influencers? Consumers want raw, real, and unfiltered content, or at least the illusion of it. Highly polished influencer posts can sometimes come across as inauthentic.


How to Leverage Influencers in 2024

Focus on building relationships with niche influencers who align with your brand values. Whether you're in fashion, fitness, or tech, partnering with micro-influencers who have a strong connection with their audience will yield better results, and often at a much lower rate!


5. Visual Search Is on the Rise.

Consumers are increasingly using visual search tools like Google Lens and Pinterest Lens to find products. Visual search allows users to upload a picture of a product and find exactly where to buy it or view similar items. According to recent reports, 74% of consumers will engage with visual search by 2025 [Mintel].


Why Visual Search Is Important

- Faster, More Accurate Search: Visual search removes the need for keywords, making it easier for users to find exactly what they’re looking for.

- Improved User Experience: Visual search enhances the customer journey, providing an intuitive way to search for products.


What You Can Do:

Optimize your product images for visual search. High-quality, detailed images with clear alt text and structured data will ensure your products show up in visual search results.


6. Sustainability Is Here to Stay (Thankfully!).

Consumers in 2024 want more than just a great product—they want to support brands that care about the planet. Sustainability has become a top priority, but there’s a twist: Green fatigue is setting in, with consumers growing tired of endless environmental claims with nothing to show for it.


How to Combat Green Fatigue

- Authenticity Over Marketing: Don’t just say you’re sustainable—show it. Highlight tangible actions your company is taking to reduce your carbon footprint.

- Transparency Is Key: Consumers are savvy and can spot a greenwashing campaign from a mile away. Be transparent about your efforts, but make sure they’re backed by real change. Bottom line, if you've got a sustainable mission, show it off. If you don't, don't lie. There's a reason they call it the worldwide web. Consider where you can implement more sustainable practices into your business to attract this large market.


How to Embrace Sustainability in 2024:

Start by auditing your current practices. Can you reduce waste, improve your supply chain, or create sustainable packaging? Highlight these efforts in your marketing but ensure you back them up with real impact.


7. Data Privacy: Building Trust with Consumers.

With data privacy concerns at an all-time high, consumers are becoming more selective about the brands they share their data with. In response to growing privacy regulations like GDPR and CCPA, marketers must prioritize first-party data strategies.


Why This Matters

- Building Trust: With third-party cookies disappearing, consumers are more aware of how their data is used. Transparency and value are key to getting consumers to willingly share their data.

- Long-Term Relationships: By focusing on first-party data collection (e.g., email signups, loyalty programs), brands can foster long-term relationships and reduce reliance on third-party data sources.


What You Can Do

Make it clear why consumers should trust you with their data. And, in the world of capitalism, offer incentives like discounts or exclusive content in exchange for personal data, but always explain how you plan to use it.


Final Thoughts: Preparing for 2025 and Beyond


The world of digital marketing is constantly evolving, and 2024 has proven to be a transformative year. Short-form content, AI-powered tools, and personalized experiences are reshaping how brands connect with consumers. Looking ahead to 2025, we expect even greater integration of AI, visual search, and immersive technologies like AR/VR to enhance customer experiences further.



As consumer preferences shift, the brands that stay agile, authentic, and data-driven will lead the way. Now is the time to adapt your strategies and embrace these trends to remain competitive in the ever-changing digital landscape.


If you're ready to take your digital marketing strategy to the next level, NU Marketing can help you stay ahead of the curve. Contact us today for a free consultation on how we implement these ongoing trends into businesses for real, scalable growth!


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